Your Privacy Is Our Priority

1. Introduction & Purpose of This Policy

bdb22 operates a safe and reliable online casino and betting platform for players in Bangladesh. Protecting the privacy of our users is one of our highest priorities. This privacy policy ("Policy") describes how bdb22 collects, uses, stores, and discloses your personal information.

This Policy applies to the website https://bdb22.lat and all related services. By registering on our platform or using our services, you consent to the terms described in this Policy. We recommend that you read this Policy in full before you start using our services.

We may update this Policy at any time. For significant changes, we will notify you at your registered email address. The latest version of the Policy will always be available on this page.

2. What Information We Collect

bdb22 collects certain information to operate its services smoothly and to improve the user experience. The various categories of information collected are described below.

2.1 Information You Provide Directly

When you register on our platform or use our services, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21+ may use the service)
• Email address
• Mobile phone number
• National ID card or passport details (for identity verification purposes)
• Financial transaction details such as bKash, Nagad, or Rocket account numbers or bank account details

2.2 Automatically Collected Information

When you browse our website, certain technical information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Time of access and pages visited on the website
• Cookie and session data (see details below)
• Referrer URL

2.3 Transaction-Related Information

When you carry out financial transactions on our platform — such as deposits or withdrawals via bKash, Nagad, Rocket, or bank transfer — the relevant transaction details are securely recorded. This information is used solely for security verification, fraud prevention, and dispute resolution.

3. Purpose of Data Use

bdb22 uses collected information only for the following purposes:

• Account Management: To create, manage, and verify your account.
• Service Delivery: To keep gaming services, betting options, and related features running.
• Financial Transactions: To process deposits and withdrawals and to ensure transaction security.
• Identity Verification: To comply with age verification and anti-money-laundering procedures.
• Customer Support: To enable our 24/7 support team to resolve your issues quickly.
• Fraud Prevention: To maintain platform security and identify unlawful activity.
• Relevant Communications: To send important notifications related to your account.
• Service Improvement: To analyse the user experience and improve the platform.
• Legal Obligations: To comply with applicable laws and regulations.

We do not use your information beyond the purposes listed above. We obtain your explicit consent before sending any marketing materials.

4. Cookies & Tracking Technologies

bdb22 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve the functionality of the website.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, perform security checks, and manage transactions. Without these cookies, the platform will not work properly.

4.2 Functional Cookies

These cookies are used to remember your preferences, such as language selection and other settings. They personalise your experience.

4.3 Analytics Cookies

These cookies are used to understand how different parts of the website are being used. This information helps us improve our services. The data collected is aggregated and anonymised.

You can control cookies at any time by changing your browser settings. However, disabling certain essential cookies may limit the functionality of the platform.

5. Data Sharing & Disclosure

bdb22 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Providers

We work with trusted third-party service providers who help operate our platform — such as payment processors (bKash, Nagad, Rocket, banks), technology infrastructure providers, and customer support tools. These parties receive only the information needed for their specific tasks and operate under strict confidentiality agreements with us.

5.2 Legal Obligations

We may be required to disclose information in response to a court order, to fulfil legal obligations, or to respond to a request from a lawful authority. In such cases, we provide only the information that is legally required.

5.3 Fraud & Security

Information may be shared with relevant authorities if necessary to identify fraudulent activity or to protect the security of the platform.

5.4 International Transfers

Our servers and partner organisations may be located in various countries. Even when data is transferred internationally, we ensure that all parties involved adhere to appropriate security standards.

6. Data Security Measures

bdb22 has implemented industry-standard technical and organisational measures to protect your personal information:

• SSL/TLS Encryption: All data transmitted through our website and application is protected by advanced SSL encryption.
• Data Encryption: Sensitive data that is stored is kept in encrypted form.
• Access Controls: Only authorised personnel can access your personal information.
• Security Testing: Regular security assessments and tests are conducted.
• Staff Training: All staff are trained on data protection.
• Incident Response Plan: A plan is in place to respond quickly in the event of a security breach.

However, no method of transmitting data over the internet is 100% secure. We make every effort, but we cannot guarantee complete security.

7. Data Retention & Deletion

bdb22 retains your personal information only for as long as it is needed for operational or legal purposes.

7.1 Active Accounts

While your account is active, your information will be kept in our systems. This information is needed to manage your account and provide services.

7.2 After Account Closure

Even after an account is closed, certain information may be retained for a limited period for legal obligations, dispute resolution, or fraud prevention. Once that period has passed, the information will be securely deleted.

7.3 Transaction Records

Financial transaction records may be retained for an extended period in accordance with legal requirements. Records of transactions made via bKash, Nagad, Rocket, and bank transfer are needed for security and dispute resolution purposes.

8. Your Rights

Every user registered with bdb22 has the following rights regarding their personal information:

• Right to Be Informed: You have the right to know what information we collect and use about you.
• Right of Access: You may request a copy of the information we hold about you.
• Right to Rectification: You may request that incorrect or incomplete information be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though information retained to fulfil legal obligations may not be erasable.
• Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
• Right to Withdraw Consent: You may withdraw consent given for marketing communications at any time.
• Right to Complain: If you are dissatisfied with how we handle your data, you may contact us directly.

To exercise these rights or if you have any questions, please contact our support team. We are always available 24/7.

9. Protection of Minors

bdb22 is a responsible gaming platform. Our services are for users aged 21 and over only. We do not knowingly collect information from anyone under the age of 21.

We verify age at the time of registration. If we become aware that an account is being operated by a minor, we will immediately close that account and delete the associated information.

If, as a parent or authorised guardian, you believe a minor has accessed our services, please contact us immediately at [email protected].

10. Third-Party Links

Our platform may include services from game content providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, Ezugi, and other providers. These third-party services have their own privacy policies. bdb22 is not responsible for information collected through their platforms.

We recommend that you read the privacy policies of the relevant third-party providers.

11. Protection of Payment Information

All financial information processed on our platform is handled with the highest level of security. For mobile banking transactions via bKash, Nagad, and Rocket, and for bank transfers:

• We never store your full PIN or password.
• Only the reference information necessary for transaction verification is kept.
• All payment data is transmitted through encrypted channels.
• Suspicious transactions are flagged automatically.

The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500 — these limits are set to ensure secure transactions.

12. Policy Changes & Updates

bdb22 may update this privacy policy from time to time. For any significant changes, we will notify you at your registered email address and display a clear notice on the platform.

If you continue to use our services after an updated policy has been published, it will be assumed that you have agreed to the new policy. The latest policy will always be available on this page.

13. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We are ready to assist in both Bengali and English, 24 hours a day, 7 days a week.

• Live Chat: Contact us directly via 24/7 live chat on our website.
• Email: [email protected]

When making an information request, please contact us from the email address registered with your account — this will help verify your identity and allow your request to be processed faster.